Here you will find details of our policies regarding the use of cookies on our website and related products, and the information we collect from you. If you do not agree to any of the terms set forth below, we invite you to immediately discontinue use of our website and services. We invite you to contact us for more information.

IDiVET takes the privacy of your information seriously and we ask that you read this privacy policy carefully as it explains how and why we collect your personal information, your rights and choices regarding these details, and the steps we take to ensure that it is secure and confidential.

Our privacy policy explains:

  • The personal information we collect
  • How and why we collect and use your information
  • How we process your information
  • Why we use cookies
  • How long we hold this information
  • How to contact us about your choices
  • Any changes to this privacy policy


This privacy policy sets out how IDiVET uses and protects any information you give us when you use this website:

IDiVET is committed to protecting your privacy. If we ask you to provide certain information by which you can be identified when using this site, you can be assured that it will only be used in accordance with this privacy statement.

IDiVET may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective as of October 2020.


By using forms through this site and associated sites, we may collect the following information:

  • Name and job title
  • Contact information, including email address
  • Demographic information such as zip code, preferences and interests
  • Other information relevant to surveys and/or customer offers


For research purposes, we will retain your information for as long as we need it for the purpose and reason for processing. As a research organization, we retain survey and research data indefinitely to allow us to track changes in market trends. However, we may delete personally identifiable information after a reasonable period of time.

As of May 25, 2018, cookies have a maximum lifetime of 26 months after they are first deposited in the user’s terminal.

For IDiVET customers, we retain information for as long as you continue to use our services, and for a period of time thereafter, for continuity and context. Industry analysis and data will be retained indefinitely as part of our ongoing research. After a reasonable period of time, your personal data may be deleted, unless we need to retain it for legal or audit purposes.


You can opt out of being tracked by Google Analytics on all websites by visiting :

Google Analytics Google Adwords


We need this information to understand your needs and provide you with better service, including for the following reasons:

Internal record keeping.

We may use the information to improve our products and services.

We may periodically send promotional emails about new products, special offers or other information we think you may find interesting using the email address you provided when you registered. This same address is subject to an opt-in process in accordance with the General Data Protection Regulation of May 25, 2018.

From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, telephone or post.

We may use the information to personalize the website according to your interests (you can read more about this in our Cookie Policy below.).


We are committed to ensuring the security of your information. To prevent unauthorized access or disclosure, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online. We are committed to maintaining the highest levels of information security, and are potentially subject to audits.


Our website may contain links to other websites of interest. However, once you have used these links to leave our site, please be aware that we have no control over said site.

Therefore, we cannot be responsible for the protection and privacy of any information you provide while visiting these sites. They are not governed by this privacy statement.

You should exercise caution and look at the privacy statement applicable to the website in question.


You may choose to restrict the collection or use of your personal information in the following ways:

If you have previously agreed to our use of your personal information for direct marketing purposes, you may change your mind at any time by using the unsubscribe link at the bottom of such communications, by writing to us via the contact form.

We will only sell, distribute or rent your personal information to third parties if required by law.

You may request details of the personal information we hold about you under the Data Protection Act 1998 and the General Data Protection Regulation (GDPR). If you would like a copy of your information, please write to IDiVET, addressline1, addressline2.

If you believe that the information we hold about you is incorrect or incomplete, please write or email us as soon as possible at the above address. We will promptly correct any information found to be incorrect.


In order for this site to function properly, we sometimes place small data files called cookies on your login device (mobile, tablet, computer).


A cookie is a small text file stored on your computer or mobile device by our websites when you visit

The cookie allows the website to remember your actions and preferences such as login, language, font size, and other display preferences so you don’t have to re-enter them each time you visit the site or navigate from page to page.


We use traffic log cookies to identify which pages are used. This helps us analyze web page traffic data and improve our website to make it more responsive to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website by allowing us to monitor which pages you find useful and which you do not. A cookie does not give us access to your computer or any information about you, except for the data you choose to share with us.

You can choose to accept or decline cookies. Most browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. Please be aware that this may prevent you from taking full advantage of the website.

Cookies on this site are not used for any purpose other than those described here.


You can block and/or delete cookies as you wish using your browser settings. You can delete any cookies that are already on your computer and you can configure your browser to prevent them from being placed.

In doing so, you may have to manually adjust some preferences each time you visit and some services and features may not work.

You can disable cookies for this and any website you visit by using the controls built into your web browser. You can use your web browser (e.g. Internet Explorer) to:

  • Delete all cookies
  • Block all cookies
  • Allow all cookies
  • Block third-party cookies
  • Delete all cookies when you close the browser
  • Sign in to “private browsing
  • Install add-ons and plugins to extend browser functionality

You can find comprehensive guidance on how to disable or control cookies that are written to your computer by your web browser on the websites of the corresponding browser providers:

Edge™ Microsoft Internet Explorer™ Google Chrome™ Mozilla Firefox™ Apple Safari™ Android™ Opera™

Each User can configure data sharing, privacy and web browsing settings from their device’s settings menu when such functionality is available.

You can learn more about cookies, at and

If you have any other questions or concerns about how we use cookies on our website, please feel free to contact us.

Privacy Policy updated 29/07/2022.

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